Hard Surface Frequently Asked Questions

Will my tiles crack if I drop a heavy object on them?

Yes, as most tile or stone floors are not resilient. Make every effort to prevent heavy objects from dropping onto floors and consider protecting vulnerable areas.

Can dirt scratch my tiled floors?

Certain types of dirt, such as sand, are abrasive to tiles when walked on. Vacuum your floors as often as possible, put mats at door entrances and keep shoes outside.

How do I clean safely in between your specialised hard surface cleaning?

Avoid using highly abrasive materials such as metal pads. If you do use abrasives, exercise extreme caution, especially on tiles with a shiny surface. These will show up scoring, scratching, and loss of gloss most clearly. Tea tree or Eucalyptus water-based oils are a simple and effective way to keep your floors hygienically clean.